Exchanges and returns for Christmas? Buy your gifts with peace of mind

Christmas gift?

Buy now, you can notify us of a return / exchange by January 6, 2021

and send us the articles by January 15, 2021!

This year we have a lot of news for Christmas,

in this article we summarize them a bit!

1. On our site you can normally make a return within 15 days if you are in Italy and even 30 days if you are in another country.

If these days weren't enough for pre-purchased Christmas gifts, don't worry,

all purchases made from November 14th to December 24th automatically have an extended warranty, however at least until January 6th 2021!

However, if you had more days than January 6th because you bought at the last moment (not recommended! :)) you can obviously still use your days!

And beware that January 6th is the date on which we ask you to notify us with the form below on the site, the articles can arrive by January 15th so there is more time!

2. At the cost of 1€ you can ask us to wrap your purchase with Christmas paper and removing the price, just add the "Christmas package" product to the cart.

We know what you're thinking ... so can I have it shipped directly to your loved one? Exactly!

-If you don't need the gift package but you just want to have the price removed we can of course do it for free, just let us know below in "gift instructions" after you have completed your order!

 

Only for orders placed in Italy there is another really strong news ...

3. The size change / article change

If instead of adding the € 1 package you add the € 5 package, cwhat happens?

Not just the Christmas package but ...

We also include a slip inside the package that will allow your loved one to have the package collected at home and have the change sent back without spending anything and above all without queuing or printing anything!

He doesn't have to send mail, he doesn't have to do anything ... just connect to the link and double click with his instructions, even via mobile phone

What if you don't need to change the article? Even better!!

Check your email from 7th January because you will receive doubled credit back !! 

The € 5 you spent becomes € 10 to spend for you on the site between January 7th and January 15th! On any item and without minimum order!

The € 1 Christmas package we gave you included in the price therefore becomes our gift too!

 

Choose the conditions you prefer and buy your gifts with serenity!

 

General conditions for returns:

 

We remind you that the items must be returned intact, in the same condition in which they were supplied and must not never been used, washed or have perfume

 

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